Privacy Policy
At Franks-Daughter.com, we are committed to protecting your privacy and ensuring that your personal data is handled with the highest standards of security, transparency, and respect. This Privacy Policy outlines how and why we collect, use, store, share, and protect personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
Franks-Daughter.com values your privacy and takes its responsibility as a data controller seriously. We are dedicated to safeguarding your personal information through robust policies, secure technologies, and proactive procedures. By using our website, you acknowledge the practices described in this Privacy Policy.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all natural persons who access or use our website at franks-daughter.com, including visitors, account holders, and customers of any services we offer. Franks-Daughter.com, as the data controller, determines the manner and purpose of any processing of personal data collected through this website.
Inquiries regarding this policy or our privacy practices can be directed to our Data Protection Contact at [email protected].
3. Categories of Personal Data We Process
We may collect and process the following categories of personal information, depending on how you interact with franks-daughter.com:
a. Usage Data
Information about how users navigate and engage with our website, such as IP addresses, browser types, operating system, access times, referring URLs, interaction data, and log data.
b. Account Data
Details you provide when you create an account, including your full name, mailing address, email address, and telephone number.
c. Profile Data
Personal attributes associated with your user profile, such as purchase history, saved items, site preferences, user-generated content, and behavioral patterns.
d. Communication Data
Records of your communications with us, including customer support queries, feedback, complaint history, and correspondence details.
e. Technical Data
Device information, operating system version, unique device identifiers, browser plug-ins, and internet service provider details.
f. Transaction Data
Details related to payments made through our platform, such as billing information, order summaries, delivery addresses, and payment confirmations. We do not process full credit card details directly; these are handled by secure third-party processors.
g. Preference Data
Information relating to your communication choices, product interests, marketing opt-ins, and customer segmentation preferences.
4. Legal Bases for Processing Your Data
We process your personal data only when legally justified under the following bases, as permitted under GDPR:
– Fulfillment of a Contract: Where processing is necessary to deliver goods or services you request.
– Consent: Where you voluntarily provide your personal data and explicitly agree to certain processing activities, such as receiving marketing emails.
– Legitimate Interest: Where we process data to improve our services, manage risk, or protect our business, provided these interests are not overridden by your rights.
– Legal Obligation: Where processing is necessary to comply with legal or regulatory requirements.
5. Your Rights under Data Protection Laws
Subject to applicable laws, you have the following rights:
– Right of Access: Obtain confirmation whether we process your data and receive a copy.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where legally permissible.
– Right to Restriction: Request a pause on processing under certain circumstances.
– Right to Data Portability: Receive your data in a structured format for transmission to another controller.
– Right to Object: Object to data processing for direct marketing or based on legitimate interests.
– Right to Withdraw Consent: Revoke your consent at any time (without affecting past processing).
To exercise any of these rights, please contact us at [email protected].
6. Data Security Measures
We implement appropriate technical and organizational measures to ensure a high level of data protection. These include:
– SSL encryption during data transmission
– Regular security audits and vulnerability assessments
– Multi-level access control and authentication mechanisms
– Data backup practices and business continuity systems
– Staff training and confidentiality obligations
These measures are regularly reviewed and updated to reflect evolving best practices.
7. International Data Transfers
Personal data collected by franks-daughter.com may be transferred to and stored on servers outside your jurisdiction, including jurisdictions that may not offer the same level of data protection as your country. In such cases, we rely on standard contractual clauses approved by the European Commission, or equivalent legal frameworks, to ensure adequate protection.
8. Data Retention
We retain personal data in accordance with the following timeframes:
– Usage Data: up to 12 months from last interaction
– Account and Profile Data: for the duration of the account lifecycle and a maximum of 6 years thereafter
– Communication and Transaction Data: for 6 years to comply with financial and audit regulations
– Preference Data: for 2 years from date of last user activity or withdrawal of consent
Where data is no longer required, we undertake secure deletion or anonymization processes.
9. Our Cookie Policy
Franks-Daughter.com uses cookies and similar technologies to enhance user experience and deliver tailored content. Cookies fall into the following categories:
– Essential Cookies: Necessary for website functionality, login authentication, and account security.
– Functional Cookies: Enable personalization and user settings (e.g., language, product filters).
– Analytics Cookies: Collect anonymous data to understand user behavior and improve performance.
– Performance Cookies: Measure response times, load errors, and optimize technical delivery.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we provide transparent information about cookie use and obtain affirmative consent for non-essential cookies. You can manage your cookie preferences at any time via the website’s cookie banner or through your browser settings. Opt-out options are also available through recognized mechanisms such as the Network Advertising Initiative and Digital Advertising Alliance.
11. Children’s Privacy
Franks-Daughter.com is not directed at children under the age of 13. We do not knowingly collect or process personal data from individuals under 13 years of age. If we become aware that such data has been collected inadvertently, we will promptly delete it. Parents or legal guardians who believe their child has submitted personal information may contact us at [email protected].
12. Policy Updates and Notifications
This Privacy Policy may be updated occasionally to reflect changes in our practices, services, or legal obligations. If material changes occur, we will provide notification via email (where available) or prominent placement on the website. We encourage users to review this Privacy Policy periodically for updates.
13. Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Email: [email protected]
Website: https://franks-daughter.com
We are committed to full compliance with GDPR, CCPA, and other applicable data privacy frameworks. To exercise your rights or raise a privacy concern, feel free to reach out to our team.